Rethinking the future

Agenda

09:45 AM - 09:50 AM
Opening Keynote
Launch of TechSparks 2021: What's next? Rethinking the future

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Shradha SharmaFounder & CEO,
YourStory
09:50 AM - 10:00 AM
Inaugural Keynote Address: Making India future-ready: What it'll take?

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Piyush Goyal
Honorable Minister of Commerce & Industry, Consumer Affairs & Food & Public Distribution and Textiles, Govt. of India. Leader of House in Rajya Sabha
10:00 AM - 10:35 AM
Fireside chat: One small step for Freshworks, one giant leap for Indian entrepreneurs

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Girish Mathrubootham
Founder & CEO,
Freshworks
Shradha Sharma
Founder & CEO,
YourStory
10:35 AM - 10:46 AM
Keynote: Powering the tectonic shifts in technology for a future-ready India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Puneet ChandokPresident, AWS India and South Asia, (AISPL)
10:45 AM - 11:35 AM
Fireside chat: Decoding InfoEdge's internet business gambit & role as enabler

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Sanjeev BikhchandaniCo-founder,
Info Edge
Shradha SharmaFounder & CEO,
YourStory
11:30 AM - 12:20 PM
Panel discussion: Indian startups: Disrupting to solve for the next billion in India & beyond

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Shan Kadavil
CEO and Co-founder,
FreshToHome
Amit Kumar
Founder & CEO,
NoBroker.com
Saurabh S
CEO,
Praman.Ai (Intello Labs)
Rahul Sharma
Co-Founder,
Zetwerk
Kumara Raghavan
India Head, Startup Segment, AWS India, (AISPL)
12:10 PM - 12:50 PM
Fireside chat: Decoding IPO-bound BYJU'S: The world's largest edtech company from India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Byju RaveendranFounder and CEO,
BYJU'S
Shradha SharmaFounder & CEO,
YourStory
12:50 PM - 01:10 PM
Keynote: Healthcare of the future: How AI & HPC will power remote, mobile and virtual medicine

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Sinisa Nikolic
Director Asia Pacific - High Performance Computing and AI,
Lenovo
1:00 PM - 2:20 PM
Talk Series: India at 75

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Nivruti Rai
Country Head, Intel India and VP, Intel Foundry Services
Intel Corporation
Kiran Mazumdar Shaw
Founder & chairperson,
Biocon
Sangita Reddy
Joint Managing Director, Apollo Hospitals Enterprises; President of Federation of Indian Chambers of Commerce & Industry (FICCI)
Divya Gokulnath
Co-founder,
BYJU'S
1:30 PM - 2:00 PM
Fireside chat: The Nakshatras of Indian Economy

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Kulmeet Bawa
Managing Director & President,
SAP India Subcontinent
Shradha SharmaFounder & CEO,
YourStory
2:00 PM - 2:40 PM
Fireside chat: Slack - The journey to a digital HQ

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Cal Henderson
Co-founder & CTO,
Slack Technologies, Inc
Shradha SharmaFounder & CEO,
YourStory
2:40 PM - 3:00 PM
Fireside chat: Betting on disruptive homegrown tech solutions with global implications

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Varsha Tagare
Managing Director, Qualcomm Ventures
Shradha SharmaFounder & CEO,
YourStory
3:00 PM - 3:45 PM
Panel discussion: Data collaboration: Key challenges and opportunities for scaling AI startups in healthcare

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Prashant Shah
Global Head of AI, Health & Life Sciences,
Intel
Brandon Rowberry
CEO,
Aster DM Healthcare
Vidur Mahajan
Head of R&D, CARING Research,
carpl.ai
Neel Bhatia
Director & Head, Startup Ecosystem and Strategic Collaborations,
Intel India
3:45 PM - 4:05 PM
Fireside chat: Talk the talk: The power of an entrepreneurial mindset

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Shailendra Katyal
Managing Director,
Lenovo PCSD India
Shradha Sharma
Founder & CEO,
YourStory
4:00 PM - 4:50 PM
RoundTable: Discovering the next frontier in edtech

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Mukul Rustagi
CEO & Co-founder, Classplus
Vivek Goyal
Co-founder
PlayShifu
Amit Kapoor
Co-founder,
Eupheus Learning
Aditya Bhushan Verma
Co-founder,
PrepBytes
Divya Venkatavaraghavan
Principal,
Lightrock
Sudakshina Ghosh
Industry Business Architect Team Lead, Industry & Customer Advisory Practice,
SAP India
Madanmohan Rao
Research Director,
YourStory
4:45 PM - 5:00 PM
Keynote: Everything as a Service – game changer for startups

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Daniel Fields
Executive Director-Asia Pacific Services,
Lenovo
5:00 PM - 5:30 PM
Panel discussion: From the investor's lens: Seizing the India opportunity

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Amit A. Patel
Managing Director,
Owl Ventures
Rahul Chowdhri
General Partner,
Stellaris Venture Partners
Amitabh Nagpal
Head of Startup Ecosystem, India (AWS),
Amazon Internet Services Pvt. Ltd.
5:20 PM - 6:30 PM
Panel discussion: To teach the learners of tomorrow, technology needs to evolve today

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Rohit Midha
Director - Service Sales,
Lenovo
Manan Kurma
CEO & Founder,
Cuemath
Mohan Lakhamraju
CEO & Founder,
Great learning
Krishna Kumar
CEO & Founder,
Simplilearn
Anand Prakash
Co-founder,
Vedantu
Madanmohan RaoResearch Director,
YourStory
6:30 PM - 7:00 PM
Fireside chat: Rethinking the future of everything with Steve Wozniak

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Steve Wozniak
Co-founder, Apple Computer Inc.
Co-founder, Woz U
Co-founder, Efforce
Shradha SharmaFounder & CEO,
YourStory
2:00 PM - 2:20 PM
Keynote: Innovation, enterprise and the way ahead

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Pieter Waasdorp
Director of Entrepreneurship, Ministry of Economic Affairs, the Netherlands
2:15 PM - 2:20 PM
Keynote: Grow. Adapt. Innovate. Lead: The journey to internationalisation

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ajit Sivadasan
Vice President,
Lenovo
2:20 PM - 2:45 PM
Keynote: Collaborations & Connections: The case for Indo-Israeli innovation

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Jonathan Zadka
Consul General,
Israel to South India, Bengaluru
Sindhu V Kashyaap, Associate Editor,
YourStory
2:35 PM - 3:10 PM
Fireside chat: Shifting paradigms Beyond Banking

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Dan Roberts
MD & Global Head, Business Banking, HSBC
Prakash Jaiswal
Country Head, Business Banking Banking (MSME, Startups), HSBC India
Gautam Bhatia
Portfolio Relationship Manager, Business Banking, HSBC India
2:40 PM - 3:30 PM
RoundTable: The road to becoming a unicorn in India and beyond

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Greg Miaskiewicz
CEO,
Capbase
Stefan Nagey
Co-founder and CTO,
Capbase
Vladimir Novakovski
Co-founder and CEO,
Lunchclub
Srinath Ramakkrushnan
Co-founder,
Zetwerk
Madanmohan RaoResearch Director, YourStory
3:30 PM - 3:40 PM
Talk: India-Estonia cybersecurity & digital cooperation

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Katrin Kivi
Ambassador of Estonia to India, Malaysia, Nepal, Sri Lanka & Bangladesh
2:00 PM - 2:35 PM
Application security playbook for businesses

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Venkatesh Sundar,
Founder & Chief Marketing Officer,
Indusface
2:30 PM - 3:35 PM
Digital Softlanding Program by the Hague for Indian startups

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Anesh Kisoen, International Business Advisor Tech,
The Hague Business Agency
Stef Prinsen
Senior Account Manager,
InnovationQuarter
Prajeet Patel
Vice President, Business Development,
Radio Innovation Sweden
Mohammad Samheel
CEO & Founder,
Osind Medi-Tech
3:30 PM - 4:05 PM
Data Cloud for Business: Why it matters & how it works?

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Sumeet Tandure
Sales Engineer,
Snowflake
4:00 PM - 4:45 PM
How to improve customer experience using conversational commerce technology

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Deepika Christina
Customer Experience Lead,
CM.com India Hub
09:00 AM - 9:30 AM
Fireside chat: Deep-dive into PayU’s mission to become a full-stack financial services player

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Anirban Mukherjee
CEO, PayU India & Head,
Naspers/Prosus Fintech
Sandeep Laxman
Head - Fintech,
Amazon Internet Services Pvt Ltd (AISPL)
9:30 AM - 9:45 AM
Keynote: 'Time Travel' to the future: Understanding the dynamics of fast-forward careers with online learning

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ronnie Screwvala
Chairperson & Co-founder,
upGrad
9:45 AM - 10:00 AM
Keynote: Why API banking is fintech's next big bet

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Akash Sinha
CEO and Co-founder,
Cashfree Payments
10:00 AM - 10:50 AM
Roundtable: ACT - Philanthropy in the Indian startup ecosystem

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Deepinder Goyal,
Founder & CEO,
Zomato
Mohit Bhatnagar,Investment Advisor, Sequoia Capital India
Prashanth Prakash
Partner,
Accel
Sandeep SinghalManaging Director,
Nexus Venture Partners
Neetha Joy
Head, Healthcare Initiatives,
ACT Grants
Shradha SharmaFounder & CEO,
YourStory
10:50 AM - 11:05 AM
Keynote: Earned Wage Access: Deconstructing the traditional monthly pay model

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Chitresh Sharma
CEO & Co-founder,
Refyne
11:00 AM - 11:50 AM
RoundTable: Fintech forward: Scaling to newer heights with compliance

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Nitya Sharma
Co-founder & CEO,
Simpl
Ashish Singhal
Founder & CEO, CoinSwitchKuber
Lizzie Chapman
Co-founder & CEO,
ZestMoney
Karthik Prabhakar
Partner,
Chiratae Ventures
Adhil Shetty
Co-founder & CEO,
Bankbazaar.com
Sanket Deodhar
Vice President - TATA Group & Unicorns Business,
SAP India
Priya Sheth
Senior Anchor,
YourStory
11:45 AM - 12:05 PM
Keynote: Tech unlocking Businesses and Banking

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Rajat Verma
MD & Head, Commercial Banking, HSBC India
Aditi Puri Head B2B & Brand Marketing, HSBC India
12:00 PM - 12:35 PM
Roundtable: Payments - The merchant acquisition playbook

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Harsh Vardhan Masta
Leads - Product (Digital Payments), PolicyBazaar.com
Tushar SinghLead - Product (Payments & Subscriptions),
Zee5
Prasad Routray
Head, Corporate Business & Alliances,
Airtel Payments Bank
Shobhit Mohan
VP, Marketing & Branding,
PayU India
Shivani Muthanna
Senior Associate Producer & Senior Anchor,
YourStory
12:30 PM - 1:05 PM
Fireside chat: The need for innovations in wealthtech for a new India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Mukesh Kalra
Founder and CEO,
ET Money
Shivani Muthanna
Senior Associate Producer & Senior Anchor,
YourStory
12:45 PM - 01:30 PM
Panel discussion: Fables of ESOP: Founder’s Roundtable on attracting and retaining talent

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Chaitanya Ramalingegowda
Co-founder,
Wakefit
Shantanu Deshpande
Founder,
Bombay shaving company
Lakshman Gupta
Kanamarlapudi
Co-Founder and COO, Qapita
Ruchi KalraCFO,
Ofbusiness
Manasi Phadnis
Senior Anchor,
YourStory
1:20 PM - 1:35 PM
In conversation with HealthPlix: Elements of building & scaling a healthcare startup in India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Sandeep Gudibanda
IronMan 70.3 & Co-founder and CEO,
HealthPlix
Kousik Rajendran
Solutions Architect,
AWS India (AISPL)
1:30 PM - 1:45 PM
Keynote: Reimagining work: Beyond caution and common sense

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Vikas Purohit
CEO,
Tata CLiQ
1:45 PM - 2:00 PM
In conversation with GOQii: Elements of building & scaling a healthcare startup in India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Vishal Gondal
Founder & CEO,
GOQii
Amitabh Nagpal
Head Startup Ecosystem, India, ASIPL
2:00 PM - 3:00 PM
Fireside chat: Disrupting the Indian brokerage & investment tech landscape

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Nithin Kamath
Founder & CEO,
Zerodha
Shradha SharmaFounder & CEO,
YourStory
2:30 PM - 2:50 PM
Keynote: Ensuring business continuity while pursuing growth

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Rohit Midha,
Director - Services Sales, Lenovo
2:40 PM - 3:30 PM
Fireside chat: Fintech and banks: Collaborating and building solutions for the future

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Arun Tikoo
SVP of Business and Strategy,
Cashfree Payments
Amol Pai
Chief Technology Officer,
State Bank of India
Manasi PhadnisSenior Anchor, YourStory
3:20 PM - 3:35 PM
Talk: How Deep Tech is leading eCommerce to higher Profitability and Adoption

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Prakash KumarCo-founder and Product Architect, KartmaX
3:35 PM - 4:05 PM
Panel discussion: Tapping the $60 Bn wealthtech opportunity in India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Kavitha SubramanianCo-Founder, Upstox
Ujjwal Jain Founder & CEO, WealthDesk
Akshay MehrotraCo-founder and CEO, EarlySalary
Sindhu V Kashyaap Associate Editor,
YourStory
4:05 PM - 4:20 PM
Keynote: A cloud made for India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Rajat Pandit
Head of Customer Engineering (South), Google Cloud
4:15 PM - 5:15 PM
Fireside chat: Private markets: a multi-decade, multi-billion-dollar wealth creation opportunity

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Sateesh Andra
Founding Partner,
Endiya Partners
Ravi Ravulaparthi
Co-founder & CEO,
Qapita
Madanmohan RaoResearch Director,
YourStory
5:00 PM - 5:50 PM
RoundTable: Enterprise SaaS - The secret sauce to success

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Vaibhav Khandelwal
Co-founder & CTO,
Shadowfax
Vishal Chaudhary
Co-founder,
Zetwerk
Vasant Sridhar
Co-founder & CSO,
OfBusiness
Adarsh Kumar
Co-founder &  CEO,
Tagbox
Prayank Swaroop
Partner,
Accel
Madanmohan Rao
Research Director, YourStory
5:30 PM - 6:25 PM
RoundTable: Reimagining banking in the new age

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Rakesh Bhatt
CEO,
Finserv Markets
Gaurav Yadava
Country Director – India and South Asia,
Western Union
Sahil Kini
Co-founder & CEO,
Setu
Ajay Rajan
Country Head  Transaction Banking Group,
Yes Bank
Priya Sheth
Senior Anchor,
YourStory
6:00 PM - 6:45 PM
Panel discussion: Cracking the $1 Tn Indian SaaS Opportunity: Identifying the trends ahead

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Harshjit Sethi
Managing Director,
Sequoia Capital
Jishnu B
Managing Director,
Nexus Venture Partners
Pranay Desai
Vice President,
Matrix Partners India
Sindhu V Kashyaap
Associate Editor,
YourStory
6:30 PM - 6:55 PM
Keynote: Journey from entrepreneur to investor: A no-holds-barred chat with Ryan Hoover

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ryan Hoover
Founder, Product Hunt & Investor, Weekend Fund
Shradha SharmaFounder & CEO,
YourStory
10 AM - 10:40 AM
Panel discussion: Unicorns of India: Heralding a new era for the Indian startup ecosystem

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Beerud Sheth
Co-founder & CEO,
Gupshup
Ashwin Damera
CEO,
Eruditus & Emeritus
Abhiraj Singh Bhal
Co Founder,
Urban Company
Siddhartha Ahluwalia
General Manager, Snow Family,
AISPL
10:30 AM - 11:30 AM
Roundtable: Unicorns of 2021: India's journey to becoming a unicorn nation

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Amrit AcharyCo-founder & CEO,
Zetwerk
Nirmit Parikh
Founder & CEO,
Apna
Farid Ahsan
Co-founder & COO,
ShareChat
Priya Rajan
Managing Director,
Silicon Valley Bank
11:30 AM - 12:05 PM
Case Studies with YourStory: Cars24 - Transforming big ticket transactions online

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Vikram Chopra
CEO & Founder,
CARS24
Shivani Muthanna
Senior Anchor,
YourStory
12:00 PM - 12:40 PM
Roundtable: Decoding the method in the mania

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Karthikeyan K
Co-founder, CTO,
Kreditbee
Mitesh Agarwal
Director, Customer Engineering,
Google Cloud India
Shreyans Daga
Co-founder,
MyGate
Vara Kumar
Co-founder, CTO,
Whatfix
Sumit Maniyar
Founder & CEO,
Rupeek
Priya Sheth
Senior Anchor,
YourStory
10:20 AM - 10:50 AM IST
Panel discussion: Brand stories

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Jeyandran Venugopal, CPTO, Flipkart
Albinder Dhindsa
, Co-founder, Grofers
Kapil Bharati
, Co-Founder, Delhivery
Shradha Sharma
, Founder & CEO, YourStory (Moderator)

In the last decade or two, India witnessed a surge of new brands in every space. However, what does it take to be a brand and sustain in this crowded market?   In the session, you will hear from these brands on how to succeed in this dynamic market.

Key Takeaways:
  • The Indian retail landscape
  • Creating a data & metrics-driven solution
  • Learning from successful deployments
  • How the pandemic has changed the industry
10:50 AM - 11:30 AM IST
Panel discussion: Role of AI in retail tech

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ankit Agarwal, Partner, McKinsey & Company
Ranjan Kumar, CEO, Entropik
Ashwini Asokan, Founder and CEO, Vue.ai
Kishore Mardikar, Chief Marketing Officer, Tata Unistore
Priyadeep Sinha, Founder & ex-CEO, Kidovators (Moderator)

Artificial Intelligence is increasingly taking over traditional analytics in the data-driven retail industry. In 2021, 28% of retailers have deployed AI solutions, as compared to that of 4% in 2016. Here, let us learn from the experts on what changes AI is bringing to the retail industry.

Key Takeaways:
  • Decoding user persona and what they are looking for
  • Socioeconomics of new users
  • Creating immersive technology to target Millennials and Gen Z
  • Personalizing and social marketing to engage the target segment
11:30 AM - 11:55 AM IST
Fireside chat: Learning from eCommerce: The post-pandemic playbook

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Hari Menon, CEO and co-founder, BigBasket

The pandemic-induced lockdowns resulted in pivoting consumer behavior and rethinking of business process and delivery. eCommerce played a key role and answered the roll call of the nation, which brought immense learning. In the session, we go through challenges and learnings for businesses during the pandemic and how that is shaping eCommerce.

Key Takeaways:
  • Decoding user persona and what they are looking for
  • Socioeconomics of new users
  • Creating immersive technology to target Millennials and Gen Z
  • Personalizing and social marketing to engage the target segment
11:55 AM - 12:25 PM IST
Panel discussion: From seed to scale - start-up funding stories

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Rajan Anandan, Managing Director, Sequoia Capital India and Surge
Manoj Kohli/Sumer Juneja
, Country Head - Softbank India
Vani Kola
, Kalaari Capital
Shekhar Kirani
, Accel
Rajul Garg
, Founder and Managing Partner at Leo Capital (Moderator)

India continues to be the land of opportunity and the apple of investor’s eye. In 2021, Indian start-ups have already raised more than USD 10 billion and have created 15 more unicorns. In this session, you will learn how investors see this landscape and its evolution in the future.

Key Takeaways:
  • The retail funding landscape
  • Early seed and angel funding strategies
  • The retail enablers and innovators - emerging technologies
  • What enterprises and venture capitalists want from retail start-ups
  • Recent mergers and acquisitions
12:25 PM - 12:55 PM IST
Panel discussion: The age of social commerce

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Vidit Aatrey, Founder and CEO, Meesho
Abhijit Bose
, India Head, WhatsApp (Modertor)
Ajit MohanModertor:

First there was eCommerce, followed by social networking at scale, and now the perfect evolution - Social Commerce. But, what is social commerce? Is it a millennials trend? Or is it the way forward for retail industry? Through this conversation, you will understand this industry and its nitty-gritties.

Key Takeaways:
  • What is social commerce?
  • What are the stats and key insights based on data?
  • Role of Influencers
  • Social shopping through native and immersive experiences
12:55 PM - 1:25 PM IST
Fireside chat: Applying technology to sustainability

A riveting conversation on the paradigm shifts in education system and the role of regenerative technology. Explore how natural resources are utilized in the remote regions of Ladakh, to pave way to sustainability and bring in eco-solutions.

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Andrew Ng, Founder and CEO, Landing AI
Key Takeaways:
  • Personalization across channels and customer touchpoints
  • Use of data and the underlying security requirements
  • Use of AI and human insight to create personalized experiences
  • Personalization as a retention lever
10:20 AM - 10:50 AM IST
Panel discussion: The future of loyalty programs

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ignacio Caride, VP eCommerce, Wal-Mart de Mexico
Gautam Kaushik
, MC & CEO, Payback
Pratik Pal
, CEO, Tata Digital
W+/Sams
Praveen Sharma
, Customer Product Head (Moderator)

Nearly every retailer has a loyalty program to drive customer engagement, build a sticky customer base, and increase lifetime customer value. This session covers how some of these programs embraced technology to create true value through seamless and personalized loyalty experiences.

Key Takeaways:
  • Overview of loyalty programs that build customer trust
  • Building a high-value reward program
  • Tech enablers for accumulations and redemptions
  • Customer redemption patterns and opportunities
10:50 AM - 11:10 AM IST
Masterclass: Design thinking for retail

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Valerie Casey, Head of design, Walmart/Apple

‘What do my customers really want?’ is the most important question for every retailer. This session focuses on how design thinking, through user research and prototypes, evaluates and anticipates gaps to build great and seamless customer experiences.

Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
11:10 AM - 11:45 AM IST
Fireside chat: More women in tech - building greater diversity

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Dr. Geetha Manjunath, Founder & CEO, NIRAMAI
Sindhu Gangadharan
, SAP
Sonia Parandekar
, Head of Engineering for Commerce, Atlassian
Prashanti Bodugum
, Vice-President, Technology and Centre Head, Walmart (Moderator)

Organizations are beginning to realize that a diverse workforce offers business a competitive advantage. While diversity and inclusivity has made some gains in the last few years, it still has a long way to go. Here, industry leaders will talk about closing this diversity gap, empowering women leaders, addressing skills, and mentoring gap at the grass roots.

Key Takeaways:
  • Building a culture that promotes diversity at workplace
  • Barriers to gender diversity and bridging the gap
  • Role of STEM education in narrowing the gender gap
  • Mentoring and networking to improve gender diversity in leadership positions
11:45 AM - 12:25 PM IST
Panel discussion: Building the new consumer machine

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Tejas Vyas, Head of Product and Design at Bigbasket.com
Anuj Rathi
, VP, Product, Revenue, Growth, Swiggy
Prajwal Barthur
, Vice President Of Products, InMobi
WM Leader - Priya Subramani
(Moderator)

Digital transformation of products in India is at an inflection point with the potential for mass adoption. In this session, you will understand how some of the leading companies are creating products that are loved by a billion customers. 

Key Takeaways:
  • Product Grid: Trends in India
  • Dissecting the customer journey
  • Metrics that matter in the journey of a product
  • Playbooks for creating successful products
12:25 PM - 12:45 PM IST
Fireside chat: The future of payments and blockchain in retail

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Jaspreet Bindra, Founder, Digital Matters (Moderator)
Jaynti Kanani/Sandeep Nailwal/Anurag Arjun, Co-founders, Polygon

Blockchain is emerging as an alternative to modern mainstream currency. This fireside chat is about how distributed ledger technology is helping lower costs and speed of transaction, which includes deeper analysis into the future of blockchain and its impact on payments in the retail industry.

Key Takeaways:
  • Overview and current landscape of blockchain
  • Opportunities in payments for retail
  • Interoperability and security-as-a-service
  • How cryptocurrency is transforming retail
12:45 PM - 1:25 PM IST
Panel discussion: Bridging the retail tech skill gap

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Karthik Ramanna, Director, University of Oxford
K. Srikrishna, Professor, Northeastern University, USA
Hari Krishnan Nair, Co-Founder, Great Learning
Krishna Kumar, Founder, Simplilearn
Sudeep Relhan, HR Head, Walmart Tech (Moderator)

The supply-demand mismatch of emerging IT skills has led to a gap that impacts business competitiveness. Listen to the expert panel on how traditional institutions and new age Ed-tech companies are evolving their curriculum and processes to meet the skill gaps of the future.

Key Takeaways:
  • Upskilling and reskilling in tech industry for retail
  • Changing training needs of the workforce during the pandemic
  • Emerging skills needed due to Automation and AI
10:20 AM - 11:40 AM IST
SparkTech Showcase pitches

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ignacio Caride, VP eCommerce, Wal-Mart de Mexico
Gautam Kaushik
, MC & CEO, Payback
Pratik Pal
, CEO, Tata Digital
W+/Sams
Praveen Sharma
, Customer Product Head (Moderator)
11:40 AM - 12:40 PM IST
India Innovators' Showcase

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Valerie Casey, Head of design, Walmart/Apple
10 AM - 10:10 AM
Keynote: Opening the doors to a fruitful alliance

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
10:05 AM - 10:40 AM
Panel discussion: Destination Netherlands: Europe’s fastest-growing startup ecosystem

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Iris Schut
Advisor Startups and International Talent, Netherlands Point of Entry
Stef Prinsen
Senior Account Manager,
InnovationQuarter
Captain Dhruv Sawhney
Founder & CEO,
Shipskart
Yoram Wijngaard
Founder and CEO,
Dealroom.Co
Shradha Sharma
Founder & CEO,
YourStory
10:40 AM - 11:30 AM
Panel discussion: Forging startup accelerators and funding ecosystem connections in the Netherlands

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Andreea Bota
Head for Scouting Startups,
Yes!Delft
Sabine Muller
Content Manager,
Dealroom.Co
Karthik Mahadevan
CEO,
Envision
Tanuj Jhunjhunwala
Co-founder & CEO,
Planys Technologies
Mr. Heine Lageveen
Deputy Consul General, Consulate General of the Kingdom of the Netherlands, Bengaluru
11:30 AM - 12:10 PM
Townhall: Introducing Dutch startups to the Indian market

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Jorrit Steinz
Founder & CEO,
Channel Engine
Gagan Reddy
Founder & CEO,
Cittamap
Darren Stauffer
Government Sales Director,
Dealroom
Ayushman Talwar
Co-Founder,
Hable One
Sabine Stuiver
Founder & CMO,
Hydraloop Systems
Bastiaan de Groot
Co-Founder,
INGY
Christine Fraser
Director of Product,
WizeNoze
Alexander Gunkel
Founder & Managing Director,
Space4Good
Jan Vesseur
Co-Founder & CEO,
Solarge BV
Fares El Masri
Head of Middle East & North Africa,
SocialDatabase
Jelle Van den Akker
Co-Founder,
SmartFarming BV
Sidd Malhotra
Business Development Manager,
Sensorfact
Edo Loenen
Product Manager,
S&T Corp
Swathi Hegde
International Business,
Maru Systems
Yannick Kok
Team Lead, Sales Development,
Mapiq
Ramakrishna Puranam
Sr. General Manager, Smart & Connected Systems & IoT,
Wipro
Yogesh Bhardwaj
CEO,
Light Tree Ventures India
Britte van Die
Founder,
FeelSprout
Ritu Mehrotra
Commercial Director - APAC & Oceania,
Booking.com
Madanmohan RaoResearch Director,
YourStory
12:10 PM - 12:45 PM
Panel discussion: Kickstarting the Indo-Dutch agtech innovation platform

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Rob van Oudheusden
Co-founder,
Smart Farming Tech
Kunal Prasad
Co-founder,
Cropin
Michiel van Erkel
Agricultural Counsellor for India and Sri Lanka, Embassy of the Kingdom of the Netherlands, New Delhi
Pooja Chaudhry
Senior Policy Officer for Agriculture, Embassy of the Kingdom of the Netherlands, New Delhi
Huub Edelman
Innovation Architect,
World Startup Factory
Hemendra Mathur,
Co-founder,
Thinkag
12:45 PM - 1:35 PM
Panel discussion: Why startups are important in achieving the UN Sustainable Development Goals (SDGs)

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Sabine Stuiver
Chief Marketing Office & Co-founder,
Hydraloop Systems BV
Hugo von Meijenfeldt
Senior Sustainability Advisor, Global Compact Network Netherlands
Shiva Shanker
Vice President,
Ankur Capital
Emile Schmitz
Managing Director,
Bopinc
Manish Das
Co-Founder,
Skilanacer Solar
Marten van den Berg
Ambassador, Kingdom of the Netherlands to India, Nepal and Bhutan
1:30 PM - 2:00 PM
Fireside chat: The secret to growing and succeeding together

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Marten van den Berg
Ambassador, Kingdom of the Netherlands to India, Nepal and Bhutan
Bart de Jong
Consul General, Kingdom of the Netherlands, Mumbai
Gert Heijkoop
Consul General, Kingdom of the Netherlands, Bangalore
Shradha Sharma
Founder & CEO,
YourStory
2:00 PM - 2:40 PM
Fireside chat: Winning with women at the forefront

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Diane Janknegt
Founder,
WizeNoze
Anuradha AcharyaFounder & CEO, MapmyGenome
Sunitha Ramaswamy
President, Early Stage,
LetsVenture
Geetika Dayal
Executive Director,
TiE Delhi
2:40 PM-3:20 PM
Panel discussion: Rocketing into the future with Netherlands’ spacetech ecosystem

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Martijn Leinweber
COO, Space Business Innovation Centre
Kartik Kumar
Co-founder & CEO, Satsearch
Vikram Sarbajna
Founder,
Credible
Akanksha Sharma, Netherlands Innovation Network
10:30 AM - 11:10 AM
Fireside chat: Globalisation, entrepreneurship, geopolitics and global networks of the future

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
11:10 AM - 11:30 AM
Talk: Startup opportunities in Northen Europe

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
11:10 AM - 11:30 AM
Fireside chat: Harnessing the power of big data to build a global logistics tech company

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Dhruvil Sanghvi
Co-founder,
LogiNext
Sindhu V Kashyap
Associate Editor,
YourStory
11:30 AM - 11:50 AM
Fireside chat: Being an operator VC, how does it help founders?

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Brendan Rogers
Co-founder, General Partner,
2am VC
Sindhu V Kashyap
Associate Editor,
YourStory
11:50 AM - 12:00 PM
Talk: Building synergies and fueling global growth with Indian startups & entrepreneurs

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
12:00 PM - 12:30 PM
Fireside chat: An Indian building a fintech startup in Southeast Asia

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Krishnan Menon
Founder and CEO,
BukuKas
Sindhu Kashyaap
Associate Editor,
YourStory
12:30 PM - 01:10 PM
Fireside chat: From Bangalore to the Bay Area: Airbase Founder Thejo Kote's story

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Thejo Kote
Founder & CEO,
Airbase
Ramarko Sengupta
Senior Editor,
YourStory
01:10 PM - 01:35 PM
Fireside chat: Tapping the $70 billion cloud database market

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Ofer Bengal,
Co-founder & CEO,
Redis
Priya Sheth
Senior Anchor,
YourStory
10:00 AM - 10:50 AM
Building effective MLOps on Google Cloud

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
10:50 AM - 11:45 AM
Payments beyond processing transactions

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
11:45 AM - 12:25 PM
Localising global fintech products for Indians

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
12:25 PM - 1:05 PM
Building India's first-ever homegrown microblogging platform

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
1:05 pm - 1:30 pm
Creator Economy: Building User Generated Content (UGC) Platform with Amazon IVS

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
2:00 PM - 2:40 PM
Growth at Startups in India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
2:30 PM - 3:10 PM
Decoding Captables, ESOPs and Termsheets

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
3:00 PM - 3:45 PM
Building an open data Lakehouse platform for hyper-growth scale

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
3:30 PM - 4:00 PM
What is NFT? A new way to monetise your creations

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Sai Krishna VK
Founder,
Scapic
Raj Shamani
Founder, Shamani Industries,
Digital Content Creator & Investor
4:00 PM - 4:40  PM
How to create relatable content that cuts through the noise

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Niharika NM
Digital Creator & Influencer
BeYouNick
Digital Creator & Influencer
Ramarko Sengupta
Senior Editor,
YourStory
4:40 PM - 5:15 PM
Chaos Engineering for Startups

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
09:00 AM - 09:25 AM
Fireside chat: India: The next big billion opportunity

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Hans Tung
Managing Partner,
GGV Capital
Shradha SharmaFounder & CEO,
YourStory
09:20 AM - 09:45 AM
Fireside chat: Reshaping school education in India through technology

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Sumeet Mehta
Co-founder & CEO,
LEAD
Shradha SharmaFounder & CEO,
YourStory
09:45 AM - 10:15 AM
Fireside chat: Getting things done the Dunzo way

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Kabeer Biswas
Co-founder & CEO,
Dunzo
Sindhu V Kashyaap
Associate Editor,
YourStory
10:15 AM - 10:35 AM
Fireside chat: Edtech from a new lens, the rise of ed-infra

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Doug McMillon, President and CEO, Walmart
Mihir Gupta
CEO & Co-founder,
Teachmint
Chahat Jain,
Senior Anchor,
YourStory
10:35 AM - 10:45 AM
Keynote: Maximise the value of data with cloud

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Ravi Chhabria
Vice President Engineering & Managing Director, NetApp India
10:45 AM - 11:46 AM
Panel discussion: Harness the value of data at the Edge Computing

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Rohan Bhargava
Co-founder,
Cashkaro
Vivek Sharma
Managing Director,
Lenovo ISG, India
Deepak Gupta
COO,
Bombay Shaving Company
Kiran Katreddi
VP, Data Platform Engineering,
Meesho
Sindhu V Kashyaap
Associate Editor,
YourStory
11:40 AM - 12:00 PM
Fireside chat: Impact of technology in shaping up the employee experience

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Prakash Maharaj
Regional Sales Manager,
India, Jamf
Shivani Muthanna
Senior Associate Producer & senior Anchor,
YourStory
12:00 PM - 12:40 PM
Case Studies with YourStory: Moglix - Building an unlikely unicorn in the B2B ecommerce space

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Rahul Garg,
Founder,
Moglix.com
Shradha SharmaFounder & CEO,
YourStory
12:35 PM - 12:45 PM
Fireside chat: Growing with AI : The Sharechat & Moj story

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Hastagiri Vanchinathan
Director - AI - Feed Ranking,
Sharechat
Chintan Shah
Head - Digital Native and Software Business,
Google Cloud
12:45 PM - 12:55 PM
Fireside chat: Following the maturity curve of GCC innovation models in India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Amod Malviya, Co-Founder, Udaan
or
Sanjeev Barnwal, Founder and CTO, Meesho
Key Takeaways:
  • Essentials of a retail tech stack
  • Robust and scalable architecture to meet the customer demand
  • Nimble tech stack to keep pace with an everchanging landscape
  • Building secure systems is key while working with customer data
Abhay Tandon
Director,
Lowe's India
Madanmohan RaoResearch Director,
YourStory
12:55 PM - 1:30 PM
Panel discussion: Innovation growing out of India R&D centres

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Supria Dhanda
Vice President and Country Manager, India,
Western Digital
Rajiv Mathew
Head of Corporate Innovation and Market Connect (JAPAC),
Oracle for Startups
Josh Shabtai
Sr. Director - Ecosystem,
Lowe's Innovation Labs
Madanmohan RaoResearch Director,
YourStory
1:30 PM - 1:40 PM
In conversation with Pristyn Care: Elements of building & scaling a healthcare startup in India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Gaurav Bagga
Head of Product & Engineering,
Pristyn Care
Kousik Rajendran, Solutions Architect, AWS India (AISPL)
1:40 PM - 1:55 PM
Talk: Security and governance with the crypto space

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
1:50 PM - 2:06 PM
In conversation with MediBuddy: Elements of building & scaling a healthcare startup in India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Enbasekar D
CTO,
MediBuddy
Kousik Rajendran, Solutions Architect, AWS India (AISPL)
2:00 PM - 2:30 PM
Panel discussion: Backing the next wave of game changers

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Gopal Srinivasan
Chairman,
TVS Capital Funds Limited
Gaurav Kumar
Founder & CEO,
CredAvenue
Dipti Nair
Editor At Large,
YourStory
2:20 PM - 2:50 PM
Fireside chat: Case Studies with YourStory: ixigo - Building for the next billion users

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Rajnish Kumar,
Co-Founder & Group CPTO,
ixigo
Aloke Bajpai
Co-Founder & Group CEO,
ixigo
Priya Sheth
Senior Anchor,
YourStory
2:30 PM - 3:05 PM
Fireside chat: In conversation with Scott Beaumont

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Scott Beaumont
President, Asia Pacific,
Google
Shradha SharmaFounder & CEO,
YourStory
3:05 PM - 3:55PM
Panel discussion: Healthtech in India: The new frontier

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Swapna Gupta
Director,
Qualcomm Ventures
Dr Ramesh Byrapaneni
Partner,
Endiya Partners
Anup Jain
Managing Partner,
Orios Venture Partners
Madanmohan RaoResearch Director,
YourStory
3:55 PM - 4:30 PM
Panel discussion: Fuelling consumer behavioural shift with conversational commerce: Challenges and opportunities ahead

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Yash Dayal
Chief Technology Officer,
Zivame
Rashid Khan
Co-founder & Chief Product Officer,
Yellow.ai
Michiel Gaasterland
Evangelist, CM.com
Madanmohan RaoResearch Director,
YourStory
4:30 PM - 4:50 PM
Fireside chat: Innovating to enhance access to convenient, high-quality health care

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
4:50 PM - 5:35 PM
Panel discussion: The growth of B2B industry in India: What's next

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Ashish Jhina
COO & Co-founder,
Jumbotail
Roopa Jayaraman
SVP, Product and Technology Development,
Odessa
Madanmohan RaoResearch Director,
YourStory
5:30 PM - 6:00 PM
Case Studies with YourStory: Leveraging automation and machine learning to deliver standardized consumer experiences

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Ramakant Sharma
Founder,
Livspace
Sindhu V,
Associate Editor,
YourStory
09:30 AM - 09:40 AM
Launch of Elevate

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Shradha Sharma
Founder & CEO,
YourStory
Aditi Shrivastava
Founding Team Member, CapTable,
YourStory
09:40 AM - 10:20 AM
Panel discussion: Elevate-ing women through focused mentorships & more

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Varun Khaitan
Co-founder,
Urban Company
Anjali Sosale
Partner,
WaterBridge Ventures
Prukalpa
Co-founder,
Atlan
Sindhu V Kashyaap
Associate Editor,
YourStory
10:20 AM - 11:00AM
Fireside chat: Framework to get more women decision-makers at the table

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Aditya Ghosh
Board Member,
Fabindia, OYO
Aditi Shrivastava
Founding Team: Elevate & The CapTable: By YourStory
11:00 AM - 11:35 AM
Panel discussion: Can we have it all? Candid confessions

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Priyanka Serrao
Senior Manager - Corporate Affairs & External Communications,
Flipkart
Sukanya Iyer
Founders’ Staff,
Klub
Supriya Barad
Associate Vice President,
LetsVenture
Aditi Shrivastava
Founding Team: Elevate & The CapTable: By YourStory
11:35 AM - 12:05 PM
Fireside chat: Zilingo's fashionable rise to becoming a Southeast Asian sensation

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ankiti Bose
Co-founder,
Zilingo
Sindhu V Kashyaap
Associate Editor,
YourStory
12:00 PM - 12:50 PM
Roundtable: Human beyond resources: Getting comfortable with the uncomfortable

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Swati Rustagi
Director of HR,
Amazon India Operations
Geetanjali Swamy
Head, Legal and People,
Dunzo
Siddhartha Shah
Chief HR BP & Chief Diversity Officer,
Tata Steel
Ramarko Sengupta
Senior Editor,
YourStory
12:50 PM - 1:20 PM
Fireside chat: Lady, you're not a man. Lady, you're the boss.

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Apurva Purohit
Indian Businesswoman- Founder,
Aazol Ventures Pvt Ltd & Author of Bestselling books
Rekha Balakrishnan
Lead Editor - HerStory,
YourStory
1:20 PM - 2:05 PM
Panel discussion: Making today’s virtual workplace more inclusive and diverse: Why it matters

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Vinaya Chinnappa
Program Manager,
EnAble India
Suman Gopalan
Chief Human Resources Officer,
Freshworks Inc
Vishnu Iruvanti
Head of HR,
Clear
Bhavya Misra
Director & Head HR,
Lenovo
2:05 PM - 2:25 PM
Fireside chat: Nurturing women in tech

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Madhurima Agarwal
Director - Engineering Programs and Leader - NetApp Excellerator,
NetApp
SIndhu V Kashyaap
Associate Editor,
YourStory
2:25 PM - 3:00 PM
Panel discussion: Women entrepreneurship in India: Making your business stand out in the crowd

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Naiyya Saggi
Co-founder,
The Good Glamm Group (BabyChakra)
Hena Mehta
CEO & Co-founder,
Basis
Rekha Bala
Lead Editor - HerStory,
YourStory
3:00 PM - 3:35 PM
Panel discussion: Investing in inclusive and equitable businesses

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ankita Vashistha
Founder,
Saha Fund
Seema Chaturvedi
Founder & Managing Partner,
AWE Funds
Sindhu V Kashyaap
Associate Editor,
YourStory
3:35 PM - 3:55 PM
Fireside chat: The economic impact of being authentic

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Priya Mohan,
Investor,
Venture Highway
Shradha Sharma
Founder & CEO,
YourStory
3:55 PM - 4:20 PM
Roundtable: Content queens who influence

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Vishakha Fulsunge aka RiderGirl Vishakha,
India’s first female motovlogger
Aanchal Agrawal
Digital Content Creator and Stand-up Comedian
Aastha Shah
Digital Content Creator
Neha Nagar
Digital Content Creator and Founder of TaxationHelp
Shraddha Gurung aka LilMissGurung
Digital Content Creator
Priya Sheth
Senior Anchor,
YourStory
4:20 PM - 4:45 PM
Fireside chat: Building India's first aircraft leasing company, the sustainable way

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Kanika Tekriwal
CEO & Co-founder,
JetSetGo Aviation
Sindhu V Kashyaap
Associate Editor,
YourStory
4:45 PM - 5:20 PM
Panel discussion: Women in tech: Unlocking the power of the missing demographic

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Srikripa Srinivasan
Vice President, Global Analytics,
Dell Technologies
Kappu Jaykumar
Senior Director - Digital,
Lowe’s India
Manasi Phadnis
Senior Anchor,
YourStory
5:20 PM - 5:50 PM
Panel discussion: GenZ & social media: the generation that asked for more

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Tarini Shah
GenZ Digital Content Creator
Taneesha Mirwani
GenZ Digital Content Creator
Aryaki Joon
GenZ Digital Content Creator
Dipti Nair
Editor At Large,
YourStory
10:00 AM - 11:05 AM
Growth 101: Lessons from scaling India's first crypto unicorn

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Minal Thukral
Executive VP - Growth & Strategy,
CoinDCX
11:05 AM - 11:40 AM
How we addressed conundrums in our rapidly growing startups

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Ramkumar M Venkatesan
SVP, Engineering,
Cashfree
11:40 AM - 12:00 PM
Eye'ing The Future of SaaS

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Gaurav Srivastava
Chief Technology Officer & Co-founder,
FarEye
12:00 PM - 12:45 PM
Demystifying collaboration tools

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Brian D'Souza
Solutions Engineer,
Slack
12:45 PM - 1:10 PM
Importance of adopting a Zero Trust security approach

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Adam Boynton
Regional Sales Manager, Security,
Jamf
2:00 PM - 2:30 PM
Modern Cloud: Why serverless technology is a key building block

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Vikas Raina
Chief Architect & Development Advocate,
Oracle for Startups
2:30 PM - 3:00 PM
Startups: Learn to Protect, Secure, and Maximize your Innovations

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Dr. Hemang Shah
India Engineering Lead (Startups, Innovation)
Qualcomm Technology Licensing, India

3:00 PM - 3:50 PM
How to launch a US startup from India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Stefan Nagey
Co-founder,
Capbase
3:50 PM - 4:25 PM
Accelerate performance and time-to-market with Intel Software Solutions

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Ashok Chandavarkar
Director - Strategic Initiatives,
Intel India
Lakshminarasimhan Ranganathan
Manager – Technical Consulting – Intel Software,
Intel India
Dipanjan Gope
CEO,
SimYog
Anant Devi
Co-founder,
SimYog
4:25 PM - 4:50 PM
Going Graph with Amazon Neptune

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Rahul Shringarpure
Solutions Architect, AWS India (AISPL)
10:00 AM - 10:37 AM
Fireside chat: On a mission to revolutionise education

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Gaurav Munjal
Co-founder & CEO, Unacademy
Shradha Sharma
Founder & CEO,
YourStory
10:35 AM - 11:33 AM
Panel discussion: The future is decentralised

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Neeraj Khandelwal
Co-founder,
CoinDCX
Sandeep Nailwal
Co-founder & COO,
Polygon
Ganesh Swami
CEO,
Covalent
Aniket Jindal
Co-founder,
Biconomy
Illia Polosukhin
Co-founder,
NEAR Protocol
Raghu Mohan
CEO & Co-founder,
Lumos Labs
11:30 AM - 12:00 PM
Keynote: Toolkit for driving organizational changes

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Rajesh Uppalapati
Vice President – Product Development, Consumer Group & Platforms,
Intuit India
12:00 PM - 12:55 PM
Panel discussion: India's agriculture industry: Transforming a field ripe for disruption

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Mark Kahn
Managing Partner,
Omnivore Partners
Nitika Nathani
Partner,
McKinsey & Company
Kunal Prasad
Co-founder & COO,
CropIn
Madanmohan Rao
Research Director,
YourStory
12:30 PM - 12:59 PM
Case Studies with YourStory: DeHaat - How the pandemic changed the agritech landscape

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Shashank Kumar
Co-founder and CEO,
DeHaat
Ramarko Sengupta
Senior Editor,
YourStory
12:59 PM - 1:35 PM
Fireside Chat: Ticket to nowhere: Travel in pandemic world

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Deep Kalra
Co-founder,
MakeMyTrip
Dipti Nair
Editor at Large,
YourStory
1:30 PM - 2:06 PM
Fireside chat: Mental model for growth

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Saurabh Chandra
Managing Director,
Boston Consulting Group
Shradha Sharma
Founder & CEO,
YourStory
2:00 PM - 2:40 PM
Fireside chat: Redefining entertainment and creating magic through your screens in the Covid era

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ashish Hemrajani
Founder& CEO,
BookMyShow
Shradha Sharma
Founder & CEO,
YourStory
2:30 PM - 3:17 PM
Panel discussion: Beyond Borders: What it takes to go international

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Siddharth Pai
Founding Partner,
3one4 Capital
K T Chandy
Co-Head of Private Tax practice for E&Y
Venkataraman G.S
Senior Vice President & CFO,
Subex.com
Ravi Bhushan
Founder,
BrightChamps
Anuj Kanwar
Head Transaction Banking, Business Banking, HSBC India
3:10 PM - 3:36 PM
Fireside chat: The transition to e-learning in India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Jeroen WijeringCo-founder & Chief Innovation Officer,
JW Player
Shradha Sharma
Founder & CEO,
YourStory
03:35 PM - 3:46 PM
Fireside chat: The Era for Sustainable Innovation

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Victoria Slivkoff
Executive Managing Director,
Extreme Tech Challenge
3:45 PM - 4:16 PM
Panel discussion: Expectation versus reality for payments data monetization

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Himanshumali
Manager, Solution Architect,
MongoDB
Shrini Viswanath
Cofounder,
Upstox
Rohit Sharma
Product Leader,
Cashfree Payments
Shivani MuthannaSenior Associate Producer and Senior Anchor,
YourStory
4:15 PM - 4:46 PM
Panel discussion: Edtech for all: Affordable education in the digital era

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Harsh Kundra
Chief Technology Officer,
LEAD
Chandrabhanu Pattajoshi
Founder,
Goseeko
Mayank Batheja
Founder,
Credenc
Chahat Jain
Senior Anchor,
YourStory
4:45 PM - 5:09 PM
Panel discussion: The future of small business lending

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ketan Patel
CEO,
Mswipe Technologies
Gurjodhpal Singh
CEO,
Tide IN
Deena Jacob
Co-founder & CFO,
OPEN Financial Technologies
Priya Sheth
Senior Anchor,
YourStory
5:00 PM - 5:38 PM
Panel discussion: The future of small business lending

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ishpreet Singh Gandhi
Founder & Managing Partner,
Stride Ventures
Rahul Chowdhury
Founding Managing Partner,
N+1 Capital
Shivani Muthanna
Senior Associate Producer and Senior Anchor,
YourStory
5:20 PM - 6:04 PM
Panel discussion: Sex & wellness: Breaking taboos

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Shakun Sethi
Founder & CEO,
Tickle.Life
Raj Armani
Co-founder & COO,
IMBesharam
Jingjin Liu
CEO & Founder,
ZaZaZu
Dipti Nair
Editor at Large,
YourStory
2:00 PM - 3:00 PM
Panel discussion: MSME lending: The way forward

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Parthasarathi Patnaik
Chief Credit & Risk Officer,
Vayana Network
Deepjyot Sethi
Partner,
Velbond Industries LLP
Satyaki Rastogi
General Manager,
SIDBI
Ambuj Kumar
Advisor,
GAME
3:00 PM - 3:24 PM
Fireside chat: Enabling small businesses to connect and sell Big!

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Archana Vohra
Director Global Business Group Scale & SMB India, Facebook India
Ramarko Sengupta
Senior Editor,
YourStory
3:20 PM - 3:57 PM
Panel discussion: Revving up legacy businesses: Next-gen speak

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Dhruv Toshniwal
CEO & Co-founder, The Pant Project; VP of Business Development,
Banswara Syntax
Karan Mehta
Managing Partner,
Ashok Oil & Food Products
Dr. Jalachari Ella
Director,
Biovet Pvt. Ltd.
Dipti Nair
Editor At Large,
YourStory
3:50 PM - 4:28 PM
Panel discussion: Future-proof strategies for building resilience with SMBs

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ashish Sikka
Director – SMB,
Lenovo India
Hardika Shah
Founder & CEO,
Kinara Capital
Dinesh Agarwal
Founder, and CEO,
Indiamart
Dipti Nair
Editor At Large,
YourStory
04:25 PM - 4:48 PM
Fireside chat: Bridging the digital divide for small businesses

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Nikhil Arora
MD and VP,
GoDaddy India
Ramarko Sengupta
Senior Editor,
YourStory
10:20 AM - 10:50 AM IST
Panel discussion: Brand stories

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Jeyandran Venugopal, CPTO, Flipkart
Albinder Dhindsa
, Co-founder, Grofers
Kapil Bharati
, Co-Founder, Delhivery
Shradha Sharma
, Founder & CEO, YourStory (Moderator)

In the last decade or two, India witnessed a surge of new brands in every space. However, what does it take to be a brand and sustain in this crowded market?   In the session, you will hear from these brands on how to succeed in this dynamic market.

Key Takeaways:
  • The Indian retail landscape
  • Creating a data & metrics-driven solution
  • Learning from successful deployments
  • How the pandemic has changed the industry
10:50 AM - 11:30 AM IST
Panel discussion: Role of AI in retail tech

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ankit Agarwal, Partner, McKinsey & Company
Ranjan Kumar, CEO, Entropik
Ashwini Asokan, Founder and CEO, Vue.ai
Kishore Mardikar, Chief Marketing Officer, Tata Unistore
Priyadeep Sinha, Founder & ex-CEO, Kidovators (Moderator)

Artificial Intelligence is increasingly taking over traditional analytics in the data-driven retail industry. In 2021, 28% of retailers have deployed AI solutions, as compared to that of 4% in 2016. Here, let us learn from the experts on what changes AI is bringing to the retail industry.

Key Takeaways:
  • Decoding user persona and what they are looking for
  • Socioeconomics of new users
  • Creating immersive technology to target Millennials and Gen Z
  • Personalizing and social marketing to engage the target segment
11:30 AM - 11:55 AM IST
Fireside chat: Learning from eCommerce: The post-pandemic playbook

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Hari Menon, CEO and co-founder, BigBasket

The pandemic-induced lockdowns resulted in pivoting consumer behavior and rethinking of business process and delivery. eCommerce played a key role and answered the roll call of the nation, which brought immense learning. In the session, we go through challenges and learnings for businesses during the pandemic and how that is shaping eCommerce.

Key Takeaways:
  • Decoding user persona and what they are looking for
  • Socioeconomics of new users
  • Creating immersive technology to target Millennials and Gen Z
  • Personalizing and social marketing to engage the target segment
11:55 AM - 12:25 PM IST
Panel discussion: From seed to scale - start-up funding stories

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Rajan Anandan, Managing Director, Sequoia Capital India and Surge
Manoj Kohli/Sumer Juneja
, Country Head - Softbank India
Vani Kola
, Kalaari Capital
Shekhar Kirani
, Accel
Rajul Garg
, Founder and Managing Partner at Leo Capital (Moderator)

India continues to be the land of opportunity and the apple of investor’s eye. In 2021, Indian start-ups have already raised more than USD 10 billion and have created 15 more unicorns. In this session, you will learn how investors see this landscape and its evolution in the future.

Key Takeaways:
  • The retail funding landscape
  • Early seed and angel funding strategies
  • The retail enablers and innovators - emerging technologies
  • What enterprises and venture capitalists want from retail start-ups
  • Recent mergers and acquisitions
12:25 PM - 12:55 PM IST
Panel discussion: The age of social commerce

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Vidit Aatrey, Founder and CEO, Meesho
Abhijit Bose
, India Head, WhatsApp (Modertor)
Ajit MohanModertor:

First there was eCommerce, followed by social networking at scale, and now the perfect evolution - Social Commerce. But, what is social commerce? Is it a millennials trend? Or is it the way forward for retail industry? Through this conversation, you will understand this industry and its nitty-gritties.

Key Takeaways:
  • What is social commerce?
  • What are the stats and key insights based on data?
  • Role of Influencers
  • Social shopping through native and immersive experiences
12:55 PM - 1:25 PM IST
Fireside chat: Applying technology to sustainability

A riveting conversation on the paradigm shifts in education system and the role of regenerative technology. Explore how natural resources are utilized in the remote regions of Ladakh, to pave way to sustainability and bring in eco-solutions.

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Andrew Ng, Founder and CEO, Landing AI
Key Takeaways:
  • Personalization across channels and customer touchpoints
  • Use of data and the underlying security requirements
  • Use of AI and human insight to create personalized experiences
  • Personalization as a retention lever
10:20 AM - 10:50 AM IST
Panel discussion: The future of loyalty programs

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ignacio Caride, VP eCommerce, Wal-Mart de Mexico
Gautam Kaushik
, MC & CEO, Payback
Pratik Pal
, CEO, Tata Digital
W+/Sams
Praveen Sharma
, Customer Product Head (Moderator)

Nearly every retailer has a loyalty program to drive customer engagement, build a sticky customer base, and increase lifetime customer value. This session covers how some of these programs embraced technology to create true value through seamless and personalized loyalty experiences.

Key Takeaways:
  • Overview of loyalty programs that build customer trust
  • Building a high-value reward program
  • Tech enablers for accumulations and redemptions
  • Customer redemption patterns and opportunities
10:50 AM - 11:10 AM IST
Masterclass: Design thinking for retail

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Valerie Casey, Head of design, Walmart/Apple

‘What do my customers really want?’ is the most important question for every retailer. This session focuses on how design thinking, through user research and prototypes, evaluates and anticipates gaps to build great and seamless customer experiences.

Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
11:10 AM - 11:45 AM IST
Fireside chat: More women in tech - building greater diversity

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Dr. Geetha Manjunath, Founder & CEO, NIRAMAI
Sindhu Gangadharan
, SAP
Sonia Parandekar
, Head of Engineering for Commerce, Atlassian
Prashanti Bodugum
, Vice-President, Technology and Centre Head, Walmart (Moderator)

Organizations are beginning to realize that a diverse workforce offers business a competitive advantage. While diversity and inclusivity has made some gains in the last few years, it still has a long way to go. Here, industry leaders will talk about closing this diversity gap, empowering women leaders, addressing skills, and mentoring gap at the grass roots.

Key Takeaways:
  • Building a culture that promotes diversity at workplace
  • Barriers to gender diversity and bridging the gap
  • Role of STEM education in narrowing the gender gap
  • Mentoring and networking to improve gender diversity in leadership positions
11:45 AM - 12:25 PM IST
Panel discussion: Building the new consumer machine

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Tejas Vyas, Head of Product and Design at Bigbasket.com
Anuj Rathi
, VP, Product, Revenue, Growth, Swiggy
Prajwal Barthur
, Vice President Of Products, InMobi
WM Leader - Priya Subramani
(Moderator)

Digital transformation of products in India is at an inflection point with the potential for mass adoption. In this session, you will understand how some of the leading companies are creating products that are loved by a billion customers. 

Key Takeaways:
  • Product Grid: Trends in India
  • Dissecting the customer journey
  • Metrics that matter in the journey of a product
  • Playbooks for creating successful products
12:25 PM - 12:45 PM IST
Fireside chat: The future of payments and blockchain in retail

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Jaspreet Bindra, Founder, Digital Matters (Moderator)
Jaynti Kanani/Sandeep Nailwal/Anurag Arjun, Co-founders, Polygon

Blockchain is emerging as an alternative to modern mainstream currency. This fireside chat is about how distributed ledger technology is helping lower costs and speed of transaction, which includes deeper analysis into the future of blockchain and its impact on payments in the retail industry.

Key Takeaways:
  • Overview and current landscape of blockchain
  • Opportunities in payments for retail
  • Interoperability and security-as-a-service
  • How cryptocurrency is transforming retail
12:45 PM - 1:25 PM IST
Panel discussion: Bridging the retail tech skill gap

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Karthik Ramanna, Director, University of Oxford
K. Srikrishna, Professor, Northeastern University, USA
Hari Krishnan Nair, Co-Founder, Great Learning
Krishna Kumar, Founder, Simplilearn
Sudeep Relhan, HR Head, Walmart Tech (Moderator)

The supply-demand mismatch of emerging IT skills has led to a gap that impacts business competitiveness. Listen to the expert panel on how traditional institutions and new age Ed-tech companies are evolving their curriculum and processes to meet the skill gaps of the future.

Key Takeaways:
  • Upskilling and reskilling in tech industry for retail
  • Changing training needs of the workforce during the pandemic
  • Emerging skills needed due to Automation and AI
10:20 AM - 11:40 AM IST
SparkTech Showcase pitches

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ignacio Caride, VP eCommerce, Wal-Mart de Mexico
Gautam Kaushik
, MC & CEO, Payback
Pratik Pal
, CEO, Tata Digital
W+/Sams
Praveen Sharma
, Customer Product Head (Moderator)
11:40 AM - 12:40 PM IST
India Innovators' Showcase

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Valerie Casey, Head of design, Walmart/Apple
Future of work powered by
10:00 AM - 10:30 AM
Fireside Chat: Driving next-gen employee experience

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Swapnika Nag, Head, People Function, Tata CLiQ
Shradha Sharma
Founder & CEO,
YourStory
10:30 AM - 11:21 AM
Panel discussion: Rethinking employee financial wellness - From financial security to financial resilience

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Reetu Raina
Chief Human Resource Officer,  
Quickheal
Amit Sharma
Vice President,
Head People & Culture, Volvo Group
Vinod Bidwaik
Vice President HR & CHRO - Cluster India, Middle East & Africa,
Alfa Laval
Arijit Dey
Head of Growth, Strategic Partnerships & Delivery,
Refyne India
11:20 AM - 11:45 AM
Fireside chat: How can Indian startups go from local to global

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Greg Miaskiewicz
CEO & Co-founder
Capbase
Madanmohan Rao
Research Director,
YourStory Media
11:45 AM - 12:10 PM
Panel discussion: Bridging the skills gap in Indian corporates

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Sandeepa Kasala Samuel
Director,
Talent Experience
Manish E Naidu
CEO & Founder,
Brainwonders
12:10 PM - 12:52 PM
Panel discussion: CHROs - Influencing and impacting the effectiveness of decision-making during times of crisis

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Bijay Thakur
Director of Human Resources,
Leela
Paneesh Rao
Chief People Officer,
Mindtree
Himal Tewari
Chief Human Resource Officer,
Tata Power
Manasi Phadnis
Senior Anchor,
YourStory
12:45 PM - 1:15 PM
Fireside chat: The new normal: Remote work, talent mobility, and technological developments

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Viswanath PS
MD & CEO,
Randstad India
Priya Sheth
Senior Anchor,
YourStory
2:00 PM - 2:36 PM
Panel discussion: Trends that will define IT consumption in the future

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Sai Pratyush
Head - IoT, Cloud & SaaS,
Tata Tele Business Services
Amrish Kumar Jain
Chief Information Officer,
Tally Solutions
Ramasubramanian Radhakrishnan
Executive Director,
Verizon India
Ashish Sikka
Director - SMB Markets,
Lenovo
Priya Sheth
Senior Anchor,
YourStory
2:30 PM - 3:00 PM
Panel discussion: Earned Wage Access: The Final Frontier of Financial Well-being

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Vaibhav Jain
Founder & CEO,
Hubilo
Shradha Sharma
Founder & CEO,
YourStory
3:00 PM - 4:00 PM
Case Studies with YourStory: Hubilo - Pivoting amidst a crisis to redefine virtual events

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Pushkina Nautiyal
Head Of Marketing,
Refyne
Alpana Dutta
Partner,
EY
4:00 PM - 4:45 PM
Panel discussion: Digital creators vs influencers: Finding your niche to drive impact

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ruhee Dosani
Digital Content Creator
Chef Sanjyot Keer
Digital Content Creator and Founder of Your Food Lab
Focused Indian aka Karan Sonawane,
Digital Content Creator
Abhiraj Rajadhyaksha and Niyati Mavinkurve aka Abhi and Niyu,
Digital Content Creator Duo
Shivani Muthana
Senior Associate Producer and Senior Anchor,
YourStory
3:40 PM - 4:10 PM
Fireside chat: The new normal: Remote work, talent mobility, and technological developments

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Vishwanath PS
MD & CEO,
Randstad India
Priya Sheth
Senior Anchor,
YourStory
10 AM - 11:00 AM
Need to speed: Innovating with MongoDB

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Nitin Mukheja
Solutions Architect, MongoDB
Mohit Bhargava
Senior Solutions Architect,
MongoDB
11:00 AM-11:38 AM
Is my BIG idea big enough? Assessing market size and industry structure

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Aakash Kapoor
VP,
Sequoia India
11:30 AM - 11:59 AM
Crafting a luxury chocolate brand from India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Vimal Sharma
Founder-Director & CEO,
Smoor
12:00 PM - 12:44 PM
Building a consumer centric healthcare system

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
12:45 PM - 1:14 PM
Elevating Consumer Experience: When Data and Behavioural Science tie-the-knot

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Kamal Kumar
Chief Data Officer,
Tata CLiQ
Vineet Mahale
Business Insights Manager,
Tata CLiQ
1:00 PM - 1:45 PM
How to build, grow and stand out in a crowded market

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
2:00 PM - 2:18 PM
What investors want

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
2:20 PM - 3:00 PM
Building a partner-driven go-to-market strategy

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
3:00 PM - 3:23 PM
Cracking the digital marketing and influencer economy

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Viraj Sheth
Co-Founder & CEO,
Monk Entertainment
Aayush Tiwari,
VP of Talent Management & Music Business,
Monk Entertainment
3:23 PM - 3:40 PM
Tech For Purpose - Tech is transforming education but not how you might think

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
09:00 AM - 09:30 AM
Case Studies with YourStory: Dream 11 - Building India's first gaming & profitable unicorn

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Harsh Jain
Founder & CEO,
Dream11
Shradha Sharma
Founder & CEO,
YourStory
09:30 AM - 10:00 AM
Fireside chat: Building one of India's largest medical diagnostics chains: A story of grit, guts, glory

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Dr. Arokiaswamy Velumani
Founder, Chairman,
Thyrocare
Sindhu V Kashyaap
Associate Editor,
YourStory
10:00 AM - 10:15 AM
Roundtable: Banking-as-a-service: The transformative potential of unbundled banking services

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Reeju Datta
Co-founder,
Cashfree Payments
Amit Goel
Founder,
MEDICI Global
Vincent Aurthur
Senior Producer,
YourStory
10:15 AM - 11:15 AM
Roundtable: Merging healthcare with innovation for rapid growth

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Geetha Manjunath
Founder & CEO,
Niramai
Anu Acharya
Founder,
Mapmygenome
Vishal Gondal
Founder & CEO,
GOQii
Gaurav Agarwal
Co-founder,
1mg
Sunil Thakur
Partner,
Quadria Capital
Priya Sheth
Senior Anchor,
Yourstory
11:15 AM - 12:00 PM
Case Studies with YourStory: NoBroker - Thriving in a tough market

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Amit Kumar Agarwal
Co-founder & CEO,
NoBroker.com
Akhil Gupta
Co-founder & CTO,
NoBroker.com
Saurabh Garg
Co-founder and CBO, NoBroker.com
Shradha Sharma
Founder & CEO,
YourStory
12:00 PM - 12:30 PM
Case Studies with YourStory: Square Yards and Proptech: the latest couple to reshape the real estate domain

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Tanuj Shori
CEO,
Square Yards
12:30 PM - 1:15 PM
Panel discussion: Charting the future of spacetech & its applications across industries

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Awais Ahmed
Founder and CEO,
Pixxel
Srinath Ravichandran
Co-founder & CEO,
Agnikul Cosmos
Ankeet Bhat
Chief Strategy Officer,
MapMyIndia
Shivani Muthana
Senior Associate Producer and Senior Anchor,
YourStory
12:30 PM - 1:00 PM
Report Launch: The Angel Investor's Handbook, a joint initiative by YourStory & LetVenture

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Shanti Mohan
Founder,
LetsVenture
Dipti Nair
Editor at Large,
YourStory
1:00 PM - 1:15 PM
Fireside chat: Ayurveda 2.0: Rediscovering the Science of Life in 21st Century

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Param Bhargava
Founder,
The Ayurveda Company
Chahat Jain
Senior Anchor,
YourStory
1:00 PM - 1:15 PM
Fireside chat: Empowering engineers: Building a future-ready workspace

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Kaushik Mukherjee
Head of Software Engineering,
Udaan
Priya Sheth
Senior Anchor,
YourStory
2:00 PM - 2:30 PM
Fireside chat: Loco: Gaming and the beginning of the Metaverse era

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Anirudh Pandita
Founder,
Loco
Priya Sheth
Senior Anchor,
Yourstory
2:30 PM - 3:30 PM
Roundtable: Delivering success: How brands can ensure a seamless customer experience

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Tanuj Choudhry
Co-founder & COO,
HomeLane
Anand Ayyadurai
Co-founder & CEO,
Vogo
Vineet Rao
Founder & CEO,
Dealshare
Ajith Mohan Karimpana
Founder,
Furlenco
Ankit Garg
Co-founder & CEO,
Wakefit.co
Vinay Singh
Co-founder & Partner,
Fireside Ventures
Subramanian Ananthapadmanabhan,
Vice President and Head of Midmarket Business,
SAP Indian Subcontinent
Madanmohan Rao
Research Director,
YourStory
3:30 PM - 4:00 PM
Case Studies with YourStory: Trell - Eyeing the $3.4 trillion social commerce opportunity

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Pulkit Agrawal
Co-founder & CEO,
Trell
Sindhu Kashyap
Associate Editor,
YourStory
4:00 PM - 4:45 PM
Panel discussion: Gaming reimagined: The power of data cloud

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Vikas Gulati
Founder & CEO,
Jambox Games
Prithvi HV
Technical Lead,
Gamezop
Darshan Shashidhara
Head of Data Science,
Adda52.com
Vimal Venkatram
Country Manager,
Snowflake
Madanmohan Rao
Research Director,
YourStory
4:45 PM - 5:15 PM
Case Studies with YourStory: From Chennai to California: Ex-Tesla CIO & Tekion Founder Jay Vijayan’s story

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Jay Vijayan
ex-CIO of Tesla, Founder & CEO,
Tekion Corp
Ramarko Sengupta
Senior Editor,
YourStory
5:00 PM - 5:30 PM
Fireside chat: Decoding the ‘electric’ future of aviation

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Kishore Jayaraman, President (India & South Asia),
Rolls Royce
Priya Sheth
Senior Anchor,
Yourstory
5:30 PM - 6:00 PM
Panel discussion: Synchronising your data with the right data platform

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Himanshumali
Manager, Solution Architect,
MongoDB
Mayank Pachauri
Head of BI and Analytics,
Openplay Technologies
Manasi Phadnis
Senior Anchor,
YourStory
6:00 pm - 6:30 pm
Panel discussion: Breaking away from clutter: how tech can help

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Jatin Bhasin
SVP Product,
CapitalFloat
Sapna Ahuja
COO,
MapmyIndia
Rahul Sharma
Sr. Director & Country Manager,
Slack
6:30 PM - 7:00 PM
Panel discussion: Rise of Indian Startups with focus on innovation

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Sameer Nigam, CEO, PhonePe
Varun Mayya
Digital Content Creator and Founder and CEO
Scenes by Avalon
Rohith Reji
Co- founder and CBO,
Neokred
Priya Sheth
Senior Anchor,
Yourstory
10 AM - 10:30 AM
Fireside chat: Reel to Real: Building an 'Empire' for social good

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Kunal Kapoor
Co-founder,
Ketto
Dipti Nair
Editor At Large,
YourStory
10:30 AM - 11:00 AM
Panel discussion: Developing STEM and STEM mindsets in Education through CSR

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Pratima Harite
Head, Philanthropy,
Asia Pacific
Priya Sheth
Senior Anchor,
YourStory
11:00 AM - 11:35 AM
Panel discussion: Digital transformation and changing role of CTO: Leaders Speak

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Manish Bhatia
President – Technology, Analytics and Capabilities,
Lendingkart
Anshu Prateek
Head Of Engineering, SRE and databases,
Grab
Roopa Kumar
COO and Co-founder,
Purple Quarter
Shivani Muthana
Associate Video Producer and Senior Anchor,
YourStory Media
11:30 AM - 12:00 PM
Fireside chat: Building a safe and robust Digital India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Venkatesh Sundar
Founder, CMO,
Indusface
Gaurav Anand CFA, FRMCEO and Co-Founder, Namaste Credit
Priya Sheth
Senior Anchor,
YourStory
12:00 PM - 12:30 PM
Panel discussion: Building a safe and robust Digital India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Rohit Manglik
Founder and CEO,
EduGorilla
Sanjay Mehta
Founder & Partner,
100X.VC
Anuradha Ramachandran
Investment Director, Flourish Venture
Rishabh Mansur
Special Correspondent,
YourStory
12:30 PM - 1:00 PM
Panel discussion: Femtech: Mainstreaming women's healthcare

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Deep Bajaj
Co-founder,
PeeBuddy & Sirona
Rachana Gupta
Co-founder,
Gynoveda
Ramarko Sengupta
Senior Editor,
YourStory
2:00 PM - 2:18 PM
Panel discussion: Rethinking role of tech experts in world of cybersecurity

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Jaya Baloo,
Chief Information Security Officer,
Avast
Dr Madanmohan Rao
Research Director,
YourStory
2:18 PM - 2:40 PM
Panel discussion: Cracking the content and tech code

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ritesh Dhoot
Vice President of Engineering, leading the K3, ELA, Vidyartha (Google + Byjus ) platform,
BYJU’S
Gaurav Kachhawa
Chief Product Officer,
Gupshup
Sindhu V Kashyaap
Associate Editor,
YourStory
2:40 PM - 2:48 PM
Panel discussion: The business of love: Truly Madly

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Snehil Khanor
Co-Founder & CEO,
TrulyMadly.com
2:48 PM - 3:06 PM
Fireside chat: From home health monitoring to end-of-life care: How wearables are heralding in a new era in Indian healthcare

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Rohit Bhayana
Co-Founder & Managing Partner,
Lumis Partners
Priya Sheth
Senior Anchor,
YourStory
3:06 PM - 3:17 PM
Fireside chat: Wearables: How it is transforming Indian healthcare

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Dr Harshit Jain
Founder and Global CEO,
Doceree
10:20 AM - 10:50 AM IST
Panel discussion: Brand stories

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Jeyandran Venugopal, CPTO, Flipkart
Albinder Dhindsa
, Co-founder, Grofers
Kapil Bharati
, Co-Founder, Delhivery
Shradha Sharma
, Founder & CEO, YourStory (Moderator)

In the last decade or two, India witnessed a surge of new brands in every space. However, what does it take to be a brand and sustain in this crowded market?   In the session, you will hear from these brands on how to succeed in this dynamic market.

Key Takeaways:
  • The Indian retail landscape
  • Creating a data & metrics-driven solution
  • Learning from successful deployments
  • How the pandemic has changed the industry
10:50 AM - 11:30 AM IST
Panel discussion: Role of AI in retail tech

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ankit Agarwal, Partner, McKinsey & Company
Ranjan Kumar, CEO, Entropik
Ashwini Asokan, Founder and CEO, Vue.ai
Kishore Mardikar, Chief Marketing Officer, Tata Unistore
Priyadeep Sinha, Founder & ex-CEO, Kidovators (Moderator)

Artificial Intelligence is increasingly taking over traditional analytics in the data-driven retail industry. In 2021, 28% of retailers have deployed AI solutions, as compared to that of 4% in 2016. Here, let us learn from the experts on what changes AI is bringing to the retail industry.

Key Takeaways:
  • Decoding user persona and what they are looking for
  • Socioeconomics of new users
  • Creating immersive technology to target Millennials and Gen Z
  • Personalizing and social marketing to engage the target segment
11:30 AM - 11:55 AM IST
Fireside chat: Learning from eCommerce: The post-pandemic playbook

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Hari Menon, CEO and co-founder, BigBasket

The pandemic-induced lockdowns resulted in pivoting consumer behavior and rethinking of business process and delivery. eCommerce played a key role and answered the roll call of the nation, which brought immense learning. In the session, we go through challenges and learnings for businesses during the pandemic and how that is shaping eCommerce.

Key Takeaways:
  • Decoding user persona and what they are looking for
  • Socioeconomics of new users
  • Creating immersive technology to target Millennials and Gen Z
  • Personalizing and social marketing to engage the target segment
11:55 AM - 12:25 PM IST
Panel discussion: From seed to scale - start-up funding stories

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Rajan Anandan, Managing Director, Sequoia Capital India and Surge
Manoj Kohli/Sumer Juneja
, Country Head - Softbank India
Vani Kola
, Kalaari Capital
Shekhar Kirani
, Accel
Rajul Garg
, Founder and Managing Partner at Leo Capital (Moderator)

India continues to be the land of opportunity and the apple of investor’s eye. In 2021, Indian start-ups have already raised more than USD 10 billion and have created 15 more unicorns. In this session, you will learn how investors see this landscape and its evolution in the future.

Key Takeaways:
  • The retail funding landscape
  • Early seed and angel funding strategies
  • The retail enablers and innovators - emerging technologies
  • What enterprises and venture capitalists want from retail start-ups
  • Recent mergers and acquisitions
12:25 PM - 12:55 PM IST
Panel discussion: The age of social commerce

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Vidit Aatrey, Founder and CEO, Meesho
Abhijit Bose
, India Head, WhatsApp (Modertor)
Ajit MohanModertor:

First there was eCommerce, followed by social networking at scale, and now the perfect evolution - Social Commerce. But, what is social commerce? Is it a millennials trend? Or is it the way forward for retail industry? Through this conversation, you will understand this industry and its nitty-gritties.

Key Takeaways:
  • What is social commerce?
  • What are the stats and key insights based on data?
  • Role of Influencers
  • Social shopping through native and immersive experiences
12:55 PM - 1:25 PM IST
Fireside chat: Applying technology to sustainability

A riveting conversation on the paradigm shifts in education system and the role of regenerative technology. Explore how natural resources are utilized in the remote regions of Ladakh, to pave way to sustainability and bring in eco-solutions.

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Andrew Ng, Founder and CEO, Landing AI
Key Takeaways:
  • Personalization across channels and customer touchpoints
  • Use of data and the underlying security requirements
  • Use of AI and human insight to create personalized experiences
  • Personalization as a retention lever
10:20 AM - 10:50 AM IST
Panel discussion: The future of loyalty programs

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ignacio Caride, VP eCommerce, Wal-Mart de Mexico
Gautam Kaushik
, MC & CEO, Payback
Pratik Pal
, CEO, Tata Digital
W+/Sams
Praveen Sharma
, Customer Product Head (Moderator)

Nearly every retailer has a loyalty program to drive customer engagement, build a sticky customer base, and increase lifetime customer value. This session covers how some of these programs embraced technology to create true value through seamless and personalized loyalty experiences.

Key Takeaways:
  • Overview of loyalty programs that build customer trust
  • Building a high-value reward program
  • Tech enablers for accumulations and redemptions
  • Customer redemption patterns and opportunities
10:50 AM - 11:10 AM IST
Masterclass: Design thinking for retail

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Valerie Casey, Head of design, Walmart/Apple

‘What do my customers really want?’ is the most important question for every retailer. This session focuses on how design thinking, through user research and prototypes, evaluates and anticipates gaps to build great and seamless customer experiences.

Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
11:10 AM - 11:45 AM IST
Fireside chat: More women in tech - building greater diversity

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Dr. Geetha Manjunath, Founder & CEO, NIRAMAI
Sindhu Gangadharan
, SAP
Sonia Parandekar
, Head of Engineering for Commerce, Atlassian
Prashanti Bodugum
, Vice-President, Technology and Centre Head, Walmart (Moderator)

Organizations are beginning to realize that a diverse workforce offers business a competitive advantage. While diversity and inclusivity has made some gains in the last few years, it still has a long way to go. Here, industry leaders will talk about closing this diversity gap, empowering women leaders, addressing skills, and mentoring gap at the grass roots.

Key Takeaways:
  • Building a culture that promotes diversity at workplace
  • Barriers to gender diversity and bridging the gap
  • Role of STEM education in narrowing the gender gap
  • Mentoring and networking to improve gender diversity in leadership positions
11:45 AM - 12:25 PM IST
Panel discussion: Building the new consumer machine

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Tejas Vyas, Head of Product and Design at Bigbasket.com
Anuj Rathi
, VP, Product, Revenue, Growth, Swiggy
Prajwal Barthur
, Vice President Of Products, InMobi
WM Leader - Priya Subramani
(Moderator)

Digital transformation of products in India is at an inflection point with the potential for mass adoption. In this session, you will understand how some of the leading companies are creating products that are loved by a billion customers. 

Key Takeaways:
  • Product Grid: Trends in India
  • Dissecting the customer journey
  • Metrics that matter in the journey of a product
  • Playbooks for creating successful products
12:25 PM - 12:45 PM IST
Fireside chat: The future of payments and blockchain in retail

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Jaspreet Bindra, Founder, Digital Matters (Moderator)
Jaynti Kanani/Sandeep Nailwal/Anurag Arjun, Co-founders, Polygon

Blockchain is emerging as an alternative to modern mainstream currency. This fireside chat is about how distributed ledger technology is helping lower costs and speed of transaction, which includes deeper analysis into the future of blockchain and its impact on payments in the retail industry.

Key Takeaways:
  • Overview and current landscape of blockchain
  • Opportunities in payments for retail
  • Interoperability and security-as-a-service
  • How cryptocurrency is transforming retail
12:45 PM - 1:25 PM IST
Panel discussion: Bridging the retail tech skill gap

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Karthik Ramanna, Director, University of Oxford
K. Srikrishna, Professor, Northeastern University, USA
Hari Krishnan Nair, Co-Founder, Great Learning
Krishna Kumar, Founder, Simplilearn
Sudeep Relhan, HR Head, Walmart Tech (Moderator)

The supply-demand mismatch of emerging IT skills has led to a gap that impacts business competitiveness. Listen to the expert panel on how traditional institutions and new age Ed-tech companies are evolving their curriculum and processes to meet the skill gaps of the future.

Key Takeaways:
  • Upskilling and reskilling in tech industry for retail
  • Changing training needs of the workforce during the pandemic
  • Emerging skills needed due to Automation and AI
10:20 AM - 11:40 AM IST
SparkTech Showcase pitches

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Ignacio Caride, VP eCommerce, Wal-Mart de Mexico
Gautam Kaushik
, MC & CEO, Payback
Pratik Pal
, CEO, Tata Digital
W+/Sams
Praveen Sharma
, Customer Product Head (Moderator)
11:40 AM - 12:40 PM IST
India Innovators' Showcase

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Valerie Casey, Head of design, Walmart/Apple
10:00 AM - 10:10 AM
Keynote: Digital Transformation of Government Services

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Dr Neeta Verma
Director General, National Informatics Centre,
MEITY
10:10 AM - 10:40 AM
Fireside chat: Digital health: Unifying the Indian healthcare ecosystem

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Dr RS Sharma,
Chief Executive Officer & Chairman of the Empowered Group on Vaccine Administration,
National Health Authority
Shradha Sharma
Founder & CEO,
YourStory
10:50 AM - 11:20 AM
Fireside chat: Tech for collaborative Education System

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Navin Mittal
Commissioner for Colleagiate Education,
Government of Telangana
Manasi Phadnis
Senior Anchor,
YourStory
11:20 AM - 12:00 PM
Panel discussion: Leveraging Emerging Tech Solutions & Innovations for a Robust Digital India

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Manoj Kumar Mishra
Secretary, Department of Information Technology,
Government of Odisha
Rama Devi Lanka
Officer of Special Duty, Department of Information Technology,
Government of Telangana
Drishan Arora
Senior Software Engineer,
Google
Revati Mujumdar
Chief Executive Officer,
Goa Electronics Limited
S. Arunachalam
Assistant Professor of Marketing, Academic Director, Centre for Innovation & Entrepreneurship, ISB
12:00 PM - 12:30 PM
Fireside chat: IoT, Telemedicine, Robots & AI: The Future is Now

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
GS Naveen Kumar
Special Secretary, Department of Health & Family Welfare,
Government of Andhra Pradesh
Manish Arora
Assistant Editor,
YourStory
D2C Track - powered by
10:00 AM - 10:30 AM
Fireside chat: Building India's first D2C unicorn

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Abhay Hanjura
Co-founder,
Licious
Vivek Gupta
Co-founders,
Licious
Shradha Sharma
Founder & CEO,
YourStory
10:30 AM-11:15 AM
Panel discussion: D2C Disruption: Balancing growth and profitability

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Avinash Dhagat
Head of Supply Chain,
MamaEarth
Gautam Kshatriya
Co-founder and CEO,
Upscalio
Kapil Makhija
CEO,
Unicommerce
Gaurav KhatriCo-founder at Noise
Dipti NairEditor-at-Large, YourStory
11:15 AM - 12:30 PM
Panel discussion: Ushering in a clean beauty movement, the D2C way

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Darpan Sanghvi
Founder & CEO,
Good Glamm Group
Rahul Yadav
Co-founder,
Minimalist
Gaurav Mangla
Co-founder & CTO,
Pickrr
Saroja Yeramilli
Founder,
Melorra
Sakshi Chopra,
Managing Director,
Sequoia India
Sindhu V Kashyaap
Associate Editor,
YourStory
12:15 PM - 1:00 PM
Masterclass: The cohort based Insights hiding in plain sight

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Ankur Gattani
VP - Growth and Marketing,
WebEngage
2:00 PM - 2:45 PM
Panel discussion: Enabling & scaling the brands of India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Bhavna Suresh
Co-founder & CEO,
10Club
Swagat Sarangi
Co-founder,
Smytten
Rajat Agarwal
Managing Director,
Matrix Partners India
Kapil Makhija
Chief Executive Officer,
Unicommerce
Sindhu V Kashyaap
Associate Editor,
YourStory
2:45 PM - 3:15 PM
Fireside chat: The coming of age of content commerce in India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Priyanka Gill
Founder PopXo and Plixxo,  Co-Founder,
The Good Glamm Group
Sindhu V Kashyaap
Associate Editor,
YourStory
3:15 PM - 4:00 PM
Masterclass: D2C Supply-chain Playbook for operation efficiency

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Prateek Mahajan,
Director,
Unicommerce
4:00 PM - 4:30 PM
Fireside chat: Building a House of Brands & Enabling D2C Brands to Go Global

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Key Takeaways:
  • Design thinking for retail
  • Putting customer at the center of all design decisions
  • User experience during the need for social distancing
  • Building human interfaces for the future
Ananth Narayanan
Founder,
Mensa Brands
Sindhu V Kashyaap
Associate Editor,
YourStory
10:00 AM - 10:30 AM
Fireside chat: Building India's first D2C unicorn

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Durga Shanker Mishra
Secretary, Ministry of Housing and Urban Affairs,
Government of India
11:10AM - 11:15AM
Launch: Brigade Reap Proptech Pioneers

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
John Kuruvilla
Chief Mentor,
Brigade Reap
11.15AM - 12.15PM
Panel discussion: Future of Proptech in India

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Vipul Roongta
Managing Director & CEO,
HDFC Capital
Arvind Subramanian
Managing Director & CEO, Mahindra Lifespaces
Nirupa Shankar
Executive Director,
Brigade Group
Tanuj Shori
CEO,
Square Yards
Samir Kumar
Managing Director & General Partner
Inventus Capital Partners
Priya Sheth
Senior Anchor,
YourStory
09:00 AM - 09:30 AM
Unicorns of India Report Launch: Trends & way forward

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Shradha SharmaFounder & CEO,
YourStory
Rajiv BhuvaDeputy Editor, YourStory
Madhav ChanchaniEditor, CapTable , YourStory
09:30 AM - 10:00 AM
Roundtable: The making of a unicorn: Playing the long game

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Ankush Sachdeva
Cofounder & CEO,
ShareChat
Harshil Mathur
CEO & Co-Founder,
Razorpay
Abhay Hanjura
Founder,
Licious
Shradha Sharma
Founder & CEO,
YourStory
10:00 AM - 10:45 AM
Case Studies with YourStory: Flipkart: Leading the transformation of how India shops online

Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.

Marty Cagan, Partner,  Silicon Valley Product GroupBack Up: Nir Eyal, Author of Hooked
Kalyan KrishnamurthyCEO,
Flipkart
Shradha SharmaFounder & CEO,
YourStory
10:45 AM - 11:15 AM
Case Studies with YourStory: Looking for ‘Josh’ in Bharat: Empowering creators in local languages

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Umang Bedi
Co-Founder,
DailyHunt (VerSe Innovation)
Virendra Gupta
Founder,
DailyHunt (VerSe Innovation)
Dipti Nair
Editor at large,
YourStory
11:15 AM - 01:15 PM
Keynote: Unveiling of Tech50 2021

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Shradha Sharma
Founder & CEO,
YourStory
11:15 AM - 01:15 PM
Pitch sessions: Tech50 2021 startups

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
LUNCH BREAK (1 PM - 2 PM)
2:00 PM - 3:00 PM
Case Studies with YourStory: Udaan: Transforming the way SMB shop owners do business

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Sujeet Kumar, Co-founder, Udaan
Shradha Sharma
Founder & CEO,
YourStory
2:30 PM - 3:00 PM
Case Studies with YourStory: Sharechat - social network for the next billion

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Farid Ahsan
Co-founder & COO,
ShareChat
Shradha Sharma
Founder & CEO,
YourStory
3:00 PM - 4:00 PM
Closing Fireside chat: Redefining the way India eats & gets happiness delivered

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
Sriharsha Majety
Co-founder and CEO,
Swiggy
Shradha Sharma
Founder & CEO,
YourStory
4:00 PM - 6:00 PM
Standup comedy

Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.

Judith McKenna, President and CEO, Walmart International
COCKTAILS & DINNER (6:30 PM onwards)

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techsparks@yourstory.com

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ankit@yourstory.com | +91-8861038742

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